Privacy Policy

1. Information We Collect

Contact form submissions. When you contact us through our website, we collect your name, email address, and the contents of your message. We use this information solely to respond to your inquiry.

Jira data accessed by our apps. Our apps access your Jira data (such as issues, projects, and custom fields) only to provide the integration service you have configured. We do not store, retain, or copy your Jira data on our servers. Data is retrieved on demand and passed directly to your connected tool (Power BI or Tableau).

Technical information. When you visit our website, basic technical information such as your IP address, browser type, and device information may be logged automatically by our hosting infrastructure for security and reliability purposes.

2. How We Use Your Information

We use the information we collect to:

• Respond to support requests and inquiries

• Provide and maintain our apps and services

• Monitor and improve the security and reliability of our infrastructure

We do not use your information for advertising, marketing campaigns, or any purpose beyond what is described above.

3. Information Sharing

We do not sell, trade, or rent your personal information to any third party. We use Amazon Web Services (AWS) to host our infrastructure. AWS may process data on our behalf as part of providing hosting services and is bound by appropriate data processing agreements.

We may disclose your information if required to do so by law or in response to a valid legal request.

4. Cookies

Our website does not use tracking cookies or third-party analytics services. Basic session or security cookies may be used by our hosting infrastructure to ensure normal site operation.

5. Data Retention

Contact form submissions are retained only as long as necessary to resolve your inquiry. Your Jira data is never stored by our apps. Technical logs are retained for a maximum of 90 days.

6. Security

We implement appropriate technical and organizational measures to protect your information. All data transmitted between your Jira instance and our apps is encrypted in transit. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete information we hold about you. To exercise any of these rights, please contact us at the email below.

For users in Canada, this policy is designed to comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). For users in the European Economic Area or United Kingdom, you may also have rights under GDPR.

8. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Your continued use of our services after any changes constitutes your acceptance of the updated policy.